Bookings.- The booking is only confirmed on receipt of the down payment for which you will receive a receipt from Finques Frigola.
Price.- Unless otherwise stated water, electricity and gas are included in your rental price.
Collection of keys.- our office. Saturday from 16:00hours. Sunday & bank holidays between 11:00 & 14:00 hours (Monday arrivals please contact us).
If you are delayed in arriving please contact us in writing when possible. We will hold the property a maximum of 48 hours after which the period reserved will become vacant and you will lose the monies already paid.
There is no reemborsement for "no shows".
Breakage deposit.- This is to be paid on collection of your keys in cash, traveller cheques or official bankers draft. CREDIT CARDS ARE NOT ACCEPTED ON ARRIVAL
Deposit against any breakage.- Of euros and is used to cover any damage to your rented accommodation. If not returned on departure, we reserve the right to return this amount within 7 working days after your departure.
Departure and key returns.- The departures are at 10:00 hours of and 11:00 hours on Sunday only.
Cleaning.- The property will be handed over in a clean condition and we ask you to return it in the same condition. If the apartment is not return clean we will charge extra cleaning.
Capacity.- The maximum capacity of the property is people .The property cannot exceded the amount of persons noted on your receipt.
Equipment.- The property is equipped ONLY with bedlinen.
Animals.- Unless otherwise stated no animals are permitted in any property.
Gas.- Where gas bottles are provided please note we do not deliver new ones to you.
Pools.- Pools are generally open from mid June until mid September, depending on the community rules.
Finques Frigola is not responsible for:
- Robberies or damages suffered by the clients during the stay.
- The pools which do not work due to mechanical problems, or even if they are closed before expected.
- Water, gas or electricity supply cuts, due to the local companies, and internet connection, if that is the case.
- Noises coming from works in the vicinity.
- The closure to any beach by a civic institution.
- The delay in the repairs of the domestic appliances by the official technitiens.
Cancellation conditions (only in case you have not subscribed the cancellation insurance).- The compensation applied to the total price of the rental will be the following:
- Up to 90 days before your arrival, the 5% to the total price with a minimum charge of 50 euros will be made.
- Between 89 and 30 days before your arrival, the 20% to the total price with a minimum of 50 euros will be made.
- Between 29 and 8 days before your arrival, the 40% to the total price with a minimum of 50 euros will be made.
- Less than 8 days, the 100% to the total price, has to be paid.
The cancellations will have to be notified by e-mail firstname.lastname@example.org.
Extras which are not included in the rental price, as long as they are permitted and authorised by Finques Frigola(weekly rates).
- Domestic animals: 60 euros (always with our authorization).
- Extra put up bed: 60 euros.
- Cot: 40 euros.
- Cleaning: will be charged, as long as the property is left untidy or in bad conditions.
The followings situations can be a reason for eviction without any refund:
- To exceed the maximum capacity of people stated on the booking form.
- The domestic animals which have not been authorized.
- The clients misconduct, such as making noise which annoy the neigbours.
- The deterioration of the properties.
- Not following the community rules.